Shipping Policy

Introduction of Rose White Shipping Policy

In today's digital age, online shopping has become more prevalent than ever. With the convenience of shopping from the comfort of our homes, it is crucial to ensure that the shipping process is seamless and reliable.

At Rosewhite.skin, we prioritize delivering your products in a timely and safe manner. Our shipping policy guarantees a hassle-free experience for our valued customers. Read on to understand our shipping rates, times, methods, restrictions, and how to contact us for any inquiries or concerns.

Shipping Rates

When it comes to shipping rates, we aim to provide transparency and fairness. Our shipping charges are calculated based on the weight, size, and destination of your order. To determine the exact shipping cost, simply add your desired items to the cart and proceed to checkout. You will be able to see the shipping cost by entering the address before confirming your purchase. Please note that additional fees, such as customs duties and taxes, may apply for international orders. However, free shipping is available for certain amount.

Shipping Times

At Rosewhite.skin, we understand that prompt delivery is crucial, especially when eagerly awaiting your new skincare products. We strive to process and ship your order as quickly as possible. Once your order is confirmed, it will be processed within 2-3 business days. After processing, the estimated shipping time depends on your location and the shipping method selected. On average, domestic orders within the United States are delivered within 3-5 business days. International orders may take longer, typically arriving within 7-14 business days. The cost can be estimated at the checkout.

Shipping Methods

To provide flexibility and convenience, we offer multiple shipping methods for you to choose from. These include standard shipping, express shipping, and overnight shipping. Standard shipping is the most economical option, delivering your package within the estimated timeframe. Express shipping ensures quicker delivery, usually within 1-3 business days. For those seeking the fastest delivery possible, overnight shipping guarantees next-day delivery on eligible orders. Please note that the availability of each shipping method may vary depending on your location and will affect the shipping rate plus time.

Shipping Restrictions

While we strive to accommodate all our customers, there are some shipping restrictions that need to be observed. Certain products, such as items containing flammable or hazardous materials, may have limitations on shipping to certain locations. Additionally, international orders may be subject to import restrictions or customs regulations imposed by the destination country. We recommend reviewing your local laws and regulations regarding imported skincare products before placing an order. If you have any concerns or questions regarding shipping restrictions, please don't hesitate to contact our customer service team.

Returns and Refunds

At Rosewhite.skin, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and refund policy. If the products you received are damaged, defective, or not as expected, please contact our customer service within 7 days of receiving your order or you may also view our Returns & Refund section. Our dedicated team will guide you through the return process and provide you with a refund or replacement. Certain items may not be eligible for return for hygiene reasons unless they are damaged or defective. Please refer to our detailed return policy on our website for more information.

Contact Us

Your satisfaction is our top priority. If you have any questions, concerns, or require assistance regarding our shipping policy or any other matter, please do not hesitate to contact our friendly customer service team. You can reach us by email at support@rosewhite.skin. We strive to respond to all inquiries within 24 hours and provide the best possible solution to ensure your shopping experience with Rosewhite.skin is exceptional.